<p>Any cancellations, returns or exchange are governed by this policy (“Return Policy”). The Return Policy is applicable for 7 days since your purchase. Unfortunately, we could not be to entertain any claims of refund and exchange after that.&nbsp;</p><p>To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. </p><p> </p><p>1. Cancellations </p><p>A. </p><p>An order can be cancelled only till the order has not been shipped,in which case, the amount in question shall be refunded in full. </p><p>After the order is shipped, it is subject to the returns and exchange clauses outlined within this policy </p><p>B. </p><p>An order can be cancelled before the item has been shipped, in which case, the amount in question shall be refunded in full. </p><p>However, once the item has been shipped, it is subject to the returns and exchange clauses outlined within this policy. </p><p>2. Non-eligible list </p><p>The following goods are exempted from returns, refunds and exchanges: </p><p>a) Perishable items such as food, flowers, newspapers or magazines </p><p>b) Intimate or Sanitary items </p><p>c) Hazardous materials, flammable liquids or gases </p><p>d) Gift cards </p><p> </p><p>3. Receipt of good: Returns &amp; Exchange </p><p>It is your responsibility to inspect products that you receive. If you have received a product that is defective / damaged / not matching your original order, please do not accept this packageand return the package to the delivery person. If the delivery person refuses to accept this package, you may call us within 24 hours of such delivery to record with us the details of defective / damaged goods. Returns / exchanges due to defective / damaged goods will not be entertained more than 24 hours after you have received the goods. </p><p>4. Return Policy </p><p>Once shipped, any requests for returns, will be subject to all the following conditions: </p><p>a) The items must not be a part of the non-eligiblelist above </p><p>b) Items not in their original condition, damaged or missing parts will not be accepted </p><p>c) Items that have been opened or that show obvious signs of use will not be accepted </p><p>d) Replacement request must be made within 7 days of purchase </p><p> </p><p>5. Exchange Policy </p><p>Once shipped, any requests for exchange, will be subject to all the following conditions: </p><p>a) Exchange request must be made within 24hours of initial receipt of goods </p><p>b) The itemsare defective/damaged </p><p>c) The items must not be a part of the non-eligible list above </p><p> </p><p>6. Procedure for returns / exchange shipping </p><p>• To return/exchange your product, you should mail your product to: A6/B, Ground Floor, Singh Estate No. 1, , Next To Movie Star Takies, Ram Mandir Road, Goregaon West, </p><p>Mumbai- 400 104. If you need any assistance, please call us at 9167579912 or email us at papertrailsstore@gmail.com </p><p>Forward Shipping costs, if any are non-refundable. Return shipping is free of charge. </p><p>In the case of an exchanged product, it may take time for your exchanged product to reach you andthe time may vary based on your location. </p><p>7. Refunds </p><p>Once we receive the items that are requested for return / exchange, we will inspect the item as per the terms within this policy. If approved, then the refund will be processed a credit will automatically be applied to your credit card or original method of payment, within a certain number of days. </p><p>We recommend that you purchase shipping insurance as we don’t guarantee that we will receive any items that you return. </p><p>In case of any delays or assistance, please call us at 9167579912 or email us at papertrailsstore@gmail.com </p><p> </p><p><br></p>